Mia Robertson

Operations Manager | Account Manager | Project Manager

Level
Mid Level
Location
London, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Projects credited in

  • Product Designer
    Operations Manager | Account Manager | Project Manager
    Producer
  • Photographer
    Operations Manager | Account Manager | Project Manager

About me

I'm an enthusiastic, highly organised and client focussed events professional. Experienced in delivering high profile projects and operations across various sectors, for the last 10 years. I pride myself on my problem solving skills and ability to find solutions to any issues that may arise before, during or after an event. Having also previously been freelance, I can happily work autonomously or collaborate with any group size. Please see my LinkedIn recommendations and proof that I'm great to work with ☺

Skills

  • Production
  • Drivers Licence
  • Site Management
  • Supplier Management
  • Project Event Management
  • Health and Safety
  • Client Communications
  • Budget Timeframe Management
  • Museum Operations Management
  • Account Management

Companies I’ve worked with

  • Bompas & Parr

    Bompas & Parr

    • Design
  • S

    Self Employed

    • G

      GES

      • H

        Hire Space

        Work history

        Currently

        Assistant Production Manager EMEA

        GES

        Dec 2019
        • London, United Kingdom
        • Full Time
        • Produced C-Suite level corporate conferences across EMEA. Take the lead on events in absence of the Senior Production Manager. • Account Management and relationship building with clients, venues and contractors. Required strong commercial acumen when costing events and negotiating with clients and suppliers Furloughed and eventually effected by industry wide job losses due to Covid-19

        Currently

        Freelance Events and Production Manager

        Self Employed

        Jan 2013
        • London, United Kingdom
        • Freelance
        • Clients I’ve worked with: Silicon Milkroundabout, Soho Digital, SSG Create, Oxygen Event Services, Timebased Events, Share To Buy, Avantgarde UK, Clive Agency, Powwow Events,King.com, Shazam, Jo sessions, speaker sessions, seminars, awards and competitions, VIP Experiences, festivals and private parties. Event Sizes: from private dinners for 10 to exhibitions for 5000+ people Budgets: £1k to £650k Locations: UK wide, Canada, Geneva, Frankfurt & Amsterdam Skills: Snr Acc Management - Client relationship management & retention, proposals, budgets. Logistics – Venue sourcing, liaison, contract negotiations, on-site operations and logistics, supplier management, staffing and volunteer sourcing & coordination. Production – H&S and risk management, AV and tech sourcing, negotiations and management. Creative – Content & copy proofing and technical coordination.

        2018

        Account Manager

        Hire Space

        May 2016 - May 2018
        • London, United Kingdom
        • Full Time
        • Venue sourcing and client account management for one of the UK's leading venue marketplaces. • Proactively engage, respond to, and sell venue packages to corporate client accounts • Maintain a high level of industry knowledge (trends, new venues and best suppliers) • Build relationships and pitch Hire Space Pro to key clients • Drive account management KPIs (enquiries, conversion, revenue) • Up-sell and cross sell Hire Space products where applicable • Negotiate the best possible rates for clients.

        2016

        Operations Manager

        Bompas & Parr

        Jul 2015 - May 2016
        • London, United Kingdom
        • Freelance
        • Co-Produced the worlds first 200 course, 24 hour Monochromatic Tasting Menu at Ugly Duck Tanner St. Operations Manager for B&P’s own pop-up projects, Alcoholic Architecture & The British Museum of Food. • Main POC for clients on multiple projects simultaneously • Sourced venues, arranged site visits, client show rounds and assessed client or guest journey • Worked alongside designers and technical teams to ensure delivery was possible and brand identity maintained • Produced all logistical schedules, running orders and call sheets for staff • Coordinated get-ins and get-outs, ensuring all health and safety measures were adhered to • Ensured all projects were delivered to the highest of standards.