I’m an enthusiastic and curious User Experience Consultant and Researcher. I have a deep love for nature and how everything is connected. Based in London, I am available to work remotely anywhere in the world.
I specialise in taking a step back to see the bigger picture and bring clarity to complex situations. Empathy is key to creating great effective user experiences. I'm always putting myself in the shoes of the user. And I love getting below the surface level to what people really think and feel.
I’ve 15+ years of experience helping companies understand and improve their customer experience across various industries, including Tech, Food, Sport, Web3, Sustainability, Education, Telecoms, and the Social space. My background in Design, Marketing, and User Experience gives me a diverse perspective on audience needs and preferences.
I'm calm, friendly, and approachable, and I'm committed to guiding you through my findings and recommendations in a way that is easy to understand. I don't use jargon, and I believe that everyone should be on the same page.
Work history
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UX Research & ConsultantMichael Cawley UX
London, United KingdomFreelance
Working with clients in diverse industries such as Educational Non-Profit, Web3, Workshop platform, Food, and Wellness to help them improve their user experience and connect with their target audience.Working with clients in diverse industries such as Educational Non-Profit, Web3, Workshop platform, Food, and Wellness to help them improve their user experience and connect with their target audience.
Skills: Qualitative Research · Remote User Testing · User Interviews · UX Research · Conversion Rate · User Experience (UX) · User Experience · User Experience Testing · Interviewing Skills · Usability Testing · ResearchSkills: Qualitative Research · Remote User Testing · User Interviews · UX Research · Conversion Rate · User Experience (UX) · User Experience · User Experience Testing · Interviewing Skills · Usability Testing · Research
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Product DesignerSphere Knowledge Ltd
- London, United KingdomFull Time
Sphere was a group messaging app for communities led by CEO Nick D'Aloisio and venture capital funded ($30M+) by investors including Index Ventures, Horizons Ventures, Mike Moritz and Brian Chesky. It was a community and knowledge-exchange platform with the mission of bonding people online. In October 2021, Sphere was acquired by Twitter.Sphere was a group messaging app for communities led by CEO Nick D'Aloisio and venture capital funded ($30M+) by investors including Index Ventures, Horizons Ventures, Mike Moritz and Brian Chesky. It was a community and knowledge-exchange platform with the mission of bonding people online. In October 2021, Sphere was acquired by Twitter.
Skills
- User Testing
- User Interviews
- Usability Analysis
- Usability Evaluation
- Usability Testing
- UX Consultancy
- Audit