About me
A confident and proactive Business Services Officer with a natural flair to build and maintain relationships with key stakeholders. As a creative with marketing and PR experience I am able to support my team by contributing ideas, implementing promotional efforts and handling public relations activities.
Work history
Business Services Officer
Full Time
Managing PRCA's matching service. Helping clients such Morrison, Tomy and Harrods find a PR and Communciations agency.
Project Manager
- London, United KingdomFull Time
Project Managing PRCA's new website.
Working with a website development agency to create a new website and brand for the biggest PR and communications trade association in Europe.
• Identified key issues of the website for stakeholders and presented findings in the tender.
• Worked with the agency to develop a Project Initiation Document and functional specification to clearly define the project plans.
• Used Excel to produce Gantt Charts for management to easily understand the phases and epics of the project.
• Managed project teams, both internally and externally through project management software: Basecamp and Jira.
• Monthly meetings with the website team where I took minutes on project status for reporting to management.
• Successfully launched the new website and CRM system, assessing what went well and the lessons learnt.
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Skills
- Events
- Marketing PR
- Client Services
- Problem Solving
- Project Management
- Powerpoint
- Customer Service
- Jira
- Basecamp
- Negotation
- Microsoft Word Powerpoint Excel Outlook
- CRM Platform Management
- Analysis Reporting
- Presentation and Communication
Education
Level 4 Diploma in Public Relations
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