About me
I am a reliable and hardworking individual. I pay great attention to detail and I am an eager learner of both technical and theoretical knowledge. Organised and self-motivated, I often take initiative and maintain my team ethic even when working under pressure. I am friendly and social and able to adapt quickly to changing environments.
Work history
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Box Office Guest AmbassadorShard Viewing Gallery Management
London, United KingdomFull Time
• Providing outstanding Customer Service at all times to a 5star visitor experience
• Making sure all Health and Safety procedures meet the requirements and standards
• Trained as a Fire Marshall for evacuation purposes of the building.
• Received First Aid and Manual Handling training.
• Received Selling and Up-selling training with an excellent score and training on how to deal and identify difficult situations.
• Cash Handling and computerised till to work in the boutiques, ticketing, and Champagne Bar of the attraction. Also had responsibilities on cashing out and ‘blind closing’ on POS system.
• Had ticket refund and amendment responsibilities.
• Confidence and literacy in radio communications at all times
• Excellent telephone manners when being at the Front desk of the attraction- receiving and making calls.
• Dealing with Third Party Companies when in need on solving problems with bookings and any other queries.
• Received Visual Merchandising Training and took over the task of Visual Merchandising and Pricing all products on the two boutiques of the attraction.
• Created SOP’S (Standard Operating Procedures) for the Boutiques
• Supervised Commercial Operations Assistants when authorised by the Assistant Managers on duty (Arranged breaks and supervised when Management was absent to make sure of a smooth running of the operation).
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Stage Technician/ Exhibition CoordinatorARTS FEMINISM QUEER
London, United KingdomFreelance
Stage and Lighting Technician/ Exhibition Coordinator for multimedia exhibitions, mixed media installations, moving image / Stage Technician for live art performance / Technical support for conferences.
• Responsible for installation of props, lighting, sound, projections, smoke machines and any other equipment required for stage events.
• Stage layout and script readings with Stage Manager, artists and curators.
• Liaising directly with artists and performers for technical requirements
• Lighting, sound and audio-visual operation during performances and rehearsals.
• Time keeping and organisation of rehearsals.
• Reporting to Stage Manager any issues and keeping a good line of communication with the whole team.
• Coordinating team members and offering technical support and advice for effective exhibition installation
• Installing and De-installing artwork and audio-visual equipment
• Maintaining equipment in good working order and leaving spaces in good standards
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Skills
- Photography
- 3+ Years Experience with Social Media
- Video
- Editing
- Adobe Creative Suite
- Event Management
- Admin
- Customer Service and Sales Expert
- Technical Support
- Stage Management
Education
BA(Hons) Photography Media ArtsUniversity for the Creative Arts
- Maidstone, United Kingdom