◉ Excellence in driving sales & increasing revenue by creating memorable customer experiences, delivering excellent customer service, building sales & marketing strategies, complex bookings & event management with travel, accommodation, bars, pubs and restaurants.
◉ Proven history in increasing profitability and improving operations through customer experience & superior service
◉ Cross-functional, Inter-departmental, & multi-venue operational and process development expertise
◉ Strong problem-solving and analytical skills.
◉ Excellent troubleshooting skills leading to proactive solutions
◉ Ability to create and drive and motivate large teams and work independently in a fast-paced environment.
◉ Able to coordinate several tasks simultaneously to achieve desired results.
◉ Skilled at evaluating options and generating solutions on the go.
Specialties: Customer Service Management, Operations & Operational Support, Sales & Account Management, Client partnership Management, Customer Experience, Business & People Management, Large scale special Event and Private Event Management, Group travel and event Sales specialist, Marketing, Analytics, Yield Management, Communications, Supplier Liaison, Logistics, Conflict Management, Administration, CRM management, B2B, B2C
Work history
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b
Group Sales Managerbeds and bars
- EuropeFull Time
Skills
- Project Management
- Sales Management
- Sales Marketing
- Booking Management
- Copywriting Skills
- Blog Articles
- Sales Administration
- Sales Reporting
- Marketing Analytics
- Marketing Campaigns
Education
O
O
Certificate in Media CommunicationsOptus Communications
- Melbourne, Australia
Certification in communications