Michelle Hedley
Available

Michelle Hedley

Executive Support AssistantBeccles, United Kingdom
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Michelle Hedley
Available

Michelle Hedley

Executive Support AssistantBeccles, United Kingdom
About me
Experienced Executive Support Assistant with a demonstrated history of working in the government administration industry. Skilled in Microsoft Word, Sales, Retail, Communication, and Spanish. Strong administrative professional with a Bachelor of Arts (B.A.) focused in Modern Languages Spanish from University of East Anglia.
Work history
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    Executive Support AssistantNorfolk County Council
    Norwich, United KingdomFull Time
    PA to the Director of Children's Services - administrative and PA support, including diary management, inbox management, liaising with external stakeholders, businesses and organisations such as the Department for Education and Ofsted, anticipating needs of the business and being flexible and adaptable at short notice. Working to strict deadlines and time and priority management of both my own tasks and the priorities of the Director. Management of the correspondence to the Director, triaging to relevant staff members to coordinate a response, and proof-reading and editing responses when required. Maintaining a log of correspondence on Excel, improved upon on arrival to the Council to ensure it was fit for purpose. Preparing papers and other necessary documents as needed.
    N
    N
    Administrative AssistantNorfolk County Council
    Norwich, United KingdomFull Time
    Administrative support to the PA to the Director of Children's Services - assisting the PA with administrative tasks, as well as the Executive Support hub as a whole. Management of the correspondence log for the Director, triaging letters received for responses within the council and coordinating responses. Editing and proof-reading responses before passing to the PA. Working under a varying workload with quickly changing priorities and pressures and having to be flexible and adaptable at short notice.
Skills
  • Fluent Spanish
  • Administration
  • Multi-tasking
  • Efficient
  • Motivated
  • Hard Working
  • Quick Learner
  • Decision-making
  • Diary Management
  • Clear Communication
Education
    U
    U
    BA Hons Modern Languages, SpanishUniversity of East Anglia
     - Norwich, United Kingdom
    E
    E
    A-Levels (B,B,C,C) - Spanish, Drama, French and English LiteratureEast Norfolk Sixth Form College
     - Great Yarmouth, Gorleston-on-Sea, Great Yarmouth NR31 6QX, UK
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