Work history
Premier TeamYoox Net a Porter Group
London, United KingdomFull Time
- Providing luxury customer service to 40 - 50 of the company's highest spenders and celebrity clientele per day over email and the phone
- Giving recommendations to customer based on items that are in season and on trend, then placing orders based on these decisions
- Providing solutions to customer complaints and issues whilst maintaining the highest level of luxury customer service
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VolunteerFashion Scout
London, United KingdomFreelance
Working front of house to provide a friendly yet professional service to the attendees of the Fashion Week event.
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Skills
- Event Management
- Customer Service
- Microsoft
- Events
- Fashion Brand
- Salesforce
Education
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BA (Hons) Events Management 2:1 (first division) University of Greenwich
- London, United Kingdom
Achieved a final grade of a 2:1
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A LevelsFrome College
- Frome, United Kingdom
Business Studies (B)
ICT (C)
Hospitality (A*)
Events Management (C)
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