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Southbank Centre is a world-famous, multi-venue arts centre in London, with a dynamic year-round festivals programmer and an inclusive ethos. I work as an youth ambassador for Southbank Centre to influence the festival programming to encourage and engage young people to the site. • Providing a platform for art, theatre, dance, classical and contemporary music, literature and debate. • Research and identify relevant communication channels to target young people for events or projects. • Devise publicity material and package events for various target markets. • Good knowledge of cultural and social issues around the world; so events stimulate, inspire and educate.
I deliver over 30 events and exhibition throughout the year for high profile stakeholders. • Scheduling: Management of events and personal diaries, pre-bookings and allocating events spaces to clients. Management of Resource Scheduler online room booking system, point of contact for all employees. • Logistics: Manage client’s requirements; travel, catering, production set up and security operations. • Internal Compliance: Ensure all staff and events follow H&S protocol, council policies and building regulations. Manage the risk register for corporate facilities and sign off all risk assessments. • Customer Service: Conduct site visits with clients. Provide good hospitality to stakeholders and residents throughout the operations of events. Negotiate schedule changes and resolve day-to-day issues in pressured environment. • Evaluation: Verbal feedback and written reports to building manager. • Finance: Manage accounts data entry, invoices, and recharge clients.
I facilitated educational media projects in photography, music and magazine production for young people. • Project Management: Assist in subproject planning and evaluation of individual activities, maintained positive relationships with funders and communicated with volunteers objectives. • Volunteer Management: Manage application process, training and supervision of volunteers in sessions. • Website & Social Media Management: Create media content for online platforms to show funders, charities and the community whilst giving a platform for young people to promote their work. • Clubs sessions: Worked as a team to deliver of a variety activities, defined clear targets and objective and communicated with other team members. • Mentoring: Prepare personal plan for young person, listen and advice on growth. • Administration: Manage administrative resources, cover reception and respond to queries.
I have substantial experience in public sector communication and service marketing. I delivered campaigns for Children Service, Adult Social Care, Environment & Leisure and Housing. I worked across all sub teams; External Marketing, Internal Marketing, Press Office and Digital Communication. • External Marketing: I have supported the development strategies to improve services and engagement, implementing tasks to a strict deadline and evaluated with future recommendation. Key campaign tactic would be to produce marketing materials, draft briefs and commission designers. I managed a publication called "Let's Go Guides' a 12 page publication to promote children services to parents, whilst writing numerous articles for Southwark Life. • Press Office: I maintained good working relationships with journalist for positive media coverage, respond to proactive and reactive request and queries with the appropriate sign off. I would devise press release and provide photographs for journalist and webpages during any public relation events. I would communicate relevant issues via newsletters and monitor media across the departments, if issues cannot be resolved and escalated follow the crisis management procedure. • Digital Marketing: I managed numerous Southwark webpages and updated social media post, ensure departmental pages are relevant is consistently up to date and within branding guidelines. Produce and upload news articles, press releases and events. Analysis and report website traffic through Google analytics. • Internal Marketing: I managed the internal homepage communicating service improvement and changes, distribute newsletters and press releases. Stakeholder management and maintain contact database. • Administration: Manage administrative resources; manage inbox and respond to queries, manage accounts and invoices.
First Class Honours 2013/14 Modules Music and Entertainment Law Music Industry Management and Music Business Practice Music Appreciation & Creative Methods Live music, Venues and Merchandising 2014/2015 Modules Creative Strategy Practices in Digital Marketing: The Orchard Lab Marketing, PR & Sponsorship Creative Practice and Digital Music Business Models Artist Repertoire Theory and Practise in Research: The taming of the rave
NVQ3 in Marketing
Maths x2 English x2 Science x3 PE Media Art