Work history
Customer Experience Assistant
London, United KingdomFull Time
At current, I rotate around the multiple of tasks given; which include roving (ensuring the library is being used appropriately), taking customer queries on the front desk and by phone, responding to the student emails, shelving, taking headcounts, sorting the books and entering statistics into Excel spreadsheets. Customer experience is our key focus at the Paul Hamlin library, as it must be run to the highest standard possible to ensure that the students are happy with the library service and are in a well-managed study friendly environment.
Brand Ambassador
- Brentford, United KingdomFull Time
Stock taking.
Writing weekly reports.
Observe customer behaviour.
Conference calls.
Drive sales.
Customer service.
Product demonstrations.
Introducing seasonal promotions.
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Skills
- Advertising
- Marketing PR
- Print Design
- Art Direction
- Design
- Indesign
- Photoshop
- Powerpoint
- Word