About me
Recognised team player with an ability to adapt and react to deadlines with personal study and the workplace. Self-motivated and pragmatic with a strong eye for detail. Excellent interpersonal skills and a strong leader, I consider myself to be punctual, organised, hardworking and dependable.
Work history
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Campaign Support VolunteerThe Cheka Sana Foundation
St Albans, United KingdomPart Time
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Bookings ManagerPlonk Golf Ltd
- Hackney, London, UKFull Time
I report directly to the CEO as part of a team of other Bookings Managers, I have a wide range of responsibilities, which can include:
Establishing relationships with clients to provide excellent customer service
Resolving any problems that arise during the booking process, such as incorrect pricing or canceled reservations
Communicating with clients to ensure a positive experience with the company’s services
Ensuring that all financial transactions are processed accurately according to company policy
Managing the company’s online presence through social media platforms such as Facebook and Twitter
Coordinating promotional activities with other departments within the company such as sales or marketing
Researching customer and booking trends to identify opportunities to increase sales of certain products or services
Here, I have taken the opportunity to grow my skills within relationship building in order to pursue my career within account management and brand partnerships. I was made redundant from this role in February 2023.
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Skills
- Interpersonal Skills
- Interpersonal Communication
- Microsoft Excel
- Microsoft Office
- Microsoft Powerpoint
- Microsoft Word
Education
Bachelor of Arts (BA) University of Portsmouth
- Portsmouth, United Kingdom