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• Responsible for the efficient and effective running of the office and bar, managing office space and supplies, overseeing building maintenance and health & safety. • Proficiently responded to all initial queries via email, telephone or face to face going through the correct channels to resolve each one. • Provided PA support to the General Manager including temporary cover in their absence and attended meetings with senior management. • Supporting general administration including the recording of business expenditures and profits, managing budgets, IT and HR. • Maintained and implemented office procedures and office administrative systems, keeping personnel records and diary management. • Promoted staff development and training
1st Class Honours Degree