About me

Versatile creative seeking to leverage experience gained from a wide variety of advertising projects in a role working with clients from concept creation through to execution. Enthusiastic, highly detail-oriented and a love for visual direction.

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Work history

Service Delivery CoordinatorThe Walt Disney Company
Jul 2020 - Jan 2021London, United KingdomFull Time
Managed Disney Channel content for CEMA and Nordic regions, ensuring audios and videos were correctly processed and met channel requirements before transmitting to broadcasting to meet deadlines • Daily use of software’s Mediator, WHATS’ON, WMLS and Power BI Analytics, with previous use of IBMS & Microstrategy • Identified errors in video and audio in workflow, checking that timings, SOM, EOM and breaks were correct, and noting patterns in channels to prevent future errors • Liaising with vendor for redeliveries when necessary, and schedulers and planners for schedule replacements • Analysed compliance notes to ensure content was appropriate for territory • Manually uploaded audios of numerous languages to Mediator, process them through a checks to ensure accurate dubbing against video • Daily interaction with engineering, editors, planners, schedulers, producers and media coordinators at both Disney and various third parties to resolve issues, discuss delivery dates, technical & rejection issues, and to ensure smooth running of channels and future planning • Trained new team members on both general workflow and CEMA and Nordic channels • Worked weekends on Fox 20th Century content - manually inserted timings and breaks, put content through workflow checks to ensure no audio and video errors • Attended weekly team meetings providing channel updates and troubleshooted any potential channel issues
Operations and Management CoordinatorJoe Future
May 2019 - Mar 2020London, United KingdomFreelance
Account management • Maintain an excellent relationship with clients and oversee project delivery • Create and manage workflow logistics and timing plans • Develop and present initial pitches to clients • Manage interns and external university student project Strategic • Collaborate with companies on brand strategy development and draft visual identities

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Skills

• Account Management
• Copywriting Skills
• Production Budgets
• Call Sheets
• Team Leadership
• Management
• Public Speaking
• Microsoft Office
• Fashion Styling
• Customer Service