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Throughout my personal and work experience, education and training I have always strived to adopt a mature and professional approach to each task that I undertake or that I am presented with. By promoting an outgoing and self-motivated work ethic I am able to utilise my skills, knowledge and experience to develop and maintain successful working relationships that leave a positive and lasting impression.
Manages and supports staff ensuring that brand messages and goals are communicated effectively. Delivers regular team briefs ensuring daily aims and objectives are met. Undertakes personnel duties and works with senior management to deliver effective results. DYS responsible (Develop Your Skills) coaches and mentors staff through training and development. Assists and oversees with events such as promotions, seasonal incentives in addition to providing information on latest products and services across all platforms. Monitors complaints, feedback and advice on a weekly basis ensuring that any issues are resolved effectively and efficiently. Reviews earned income on a weekly basis and liaises with senior management to explore new commercial routes. Ensures a high-level of customer care is present within store and motivates staff to do the same. Communicates with external channels regarding weekly brand performance, visual updates and commercial routes within store. Responsible for Stockloss and supports senior staff with the management of Health and Safety. PAC (Partners Against Crime) Ambassador for the MK Shopping Centre. Attends monthly meetings that explore new ways that help to deter theft and reduce Stockloss within store. Achievements TOPMAN Perfect Team Award 2015 TOPMAN Outstanding Service Award 2014 TOPMAN Customer Connect Award 2012
Transported materials, fixtures and artwork to exhibition space. Prepared space ready for inception. Assisted with painting, mounting and hanging of work.
Represented the company by delivering excellent customer service. Responsible for Menswear, ensuring key products are placed correctly. Processed payments. Advised customers on latest trends, products and services within branch.
Studied all aspects of photography across a range of genres as well as focusing on the development of professional, technical, conceptual and theoretical skills.
Recognises and awards those for their excellent customer service skills throughout the company. Prize: