Dedicated hardworking team player with overlapping years of experiences in different industries such as 2 years in ICT/Digital, 18 years in Creative, 5 years in Fashion and 10 years in Customer Service/Sales expertise in customers experiences, conceptualising & development designs and business budgeting, negotiate strategy & profits upscaling the economy independently.
Experienced in Style Coaching with InStyleAction. Conducted workshops during the school holidays in September and December as a Design Educator for Wizlearn Technologies colleagues at Wizlearn Technologies HQ. Part time Assistant Mentor for WSQ design courses for First Media Design School. Both conducting for Adobe Illustrator and Adobe Photoshop modules.
I am Nick Isa (Mohammad Isa Bin Ponang), graduated with Diploma in Visual Communication from Temasek Polytechnic, majoring in Photography and Graphic Design in 2000. I further my education with a Specialist Diploma in User Experience & Digital Product Design in Singapore Polytechnic, recently in May 2021. I also completed a Professional Diploma in Digital Marketing Implementation, which is a collaboration of Lithan Academy & ClickEvents under Excellent Master Digital Marketer Fabian Lim. Recently certified SCRUM Master learning to lead, improve processes and solve complex product solutions through team managing.
Work history
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Menswear Fashion Consultant (Retail Sales & Fashion Styling) PCP with TAFTCSaviero Pte Ltd/Bespoke Raja Fashion
- SingaporeFull Time
● As an experienced tailor, taking body measurements, knowledge in menswear and womenswear.
● Deliver above expectation customer services for walk-in customers and as a stylist.
● Create design specifications for different garments orders, selection of fabrics and accessories.
● Building close relationships with customers and managing appointments and business meetings.
● Managing textiles retail shop sales of 80K monthly and product stocks & inventory.
● Update CRM orders online and update customer data digitally.
● Create promotion ads & designs as well manage uniform projects from scratch to actual products.
● Create logistics update data for tailors shops in SG under Saviero Pte Ltd textiles brand.
Senior Sales Advisor (Retail Sales & Fashion Styling)COS
- SingaporeFull Time
● Deliver above expectation services to walk-in customers with delivering sales & as a stylist.
● Positive attitude and easy to adapt to different work scope even working with different ages of staff.
● Multi-tasking, confident person to be a fast learner to deliver service with good interpersonal skills.
● Togetherness to be proactive and self-initiative like making customers happy.
● Providing Customer Experiences to make them come back again to improve daily retail sales of 40K.
● Performing transactions of purchases with Nets, Credit Card and digital payment such as AliPay.
● Doing some visual merchandising role when necessary and VM always updated on the trends/themes.
● Organisations also look into motivating staff for service through positive activities before work.