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• Coordinating customer newsletters and promotional events • Customer relations, processing orders and refunds and courier dispatch • Working closely with Fleur b and brands such as See by Chloé, Vanessa Bruno and American Vintage and print publications ELLE, Stella Magazine, Glamour Online. • Arranging press samples and images • Liaising with wholesale clients • Managing the website and social media platforms • Updating stock levels
• I managed the photography, social media and branding for 5 vintage boutiques selling via the ASOS Marketplace online platform. • My main objectives were to ensure the independent vintage brands had a strong images and online presence. • I also created effective marketing techniques to gain new customers and retain repeat custom.
• Point of contact for visitors and new staff • Travel arrangements and courier bookings • Admin for team meetings and projects
• Managing new starter contracts and welcome meetings • Oversea employee events • Point of contact for employee grievances or concerns
• Recruitment for The Big Issue (London and regional offices and the Foundation) • Co-ordinating promotional events for The Big Issue Foundation • Recruitment for volunteers