Nikitha Narendra

Nikitha Narendra

Sales & Marketing SpecialistLondon, United Kingdom
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Nikitha Narendra

Nikitha Narendra

Sales & Marketing SpecialistLondon, United Kingdom
About me
A driven, articulated and self motivated sales individual who comes with over 7 years of experience in working with a fast paced environment achieving the desired measurable results. A Client Focused Specialist skilled in Relationship Building & a Solid understanding of Sales Techniques & Analytical Skills.
Work history
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    Sales & CRM SpecialistPuravankara
     - Bengaluru, IndiaFull Time
    As a Sales Development Specialist I was responsible to Qualify leads and Fix meetings for the sales team. A driven & self motivated individual who contributed to an overall 75% conversion of the meetings fixed in the financial year 2018-2019. Overachieving the set monthly sales targets by 40%. Skilled in Relationship Building, attention to detail and asking the right questions to address to the customer requirements in a better manner. Updated the customer on a timely basis by co-ordinating with different teams and communicating the status until the final handover of the project. An in depth knowledge of the organisation offerings and analytical skills that contributed for better conversion. Over 2 years experience in Puravankara of facing customers and contributing to 60% of face to face closures by generating a revenue of over $200M. Worked closely with the Marketing team to generate more leads on different platforms. Provided them with Customer centric information which helped in creating Marketing Campaigns. Organised and participated in events, trade shows to generate more leads. Ensuring a smooth and hassle free experience to my customers helped me generate additional revenue of over $50M which was through retention and repeat purchase. Assisted over 150 customers in a day by answering questions, responding to inquiries and handling telephone request.
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    Team LeadUrban Larder
     - Bengaluru, IndiaFull Time
    Spearheading, alongside being an individual contributor in generating revenue for the company by calling all the customers who dropped out at the Payments page. Individually contributed through cold calling customers, addressing to their requirement and providing the right information driving conversion of 40% with a monthly revenue of 10M monthly Worked closely with the marketing team to understand customer buying behaviour or pattern and launch successful campaigns. Additionally responsible for B2B orders where we generated leads through direct phone calls and addressed them by providing the customers with furniture requirement for office spaces, restaurants, schools, cafe's etc. Played the role of a CRM by Handholding the complete process from customer sign up to delivery, providing them timely updates and collection of payments as per the terms ensuring a hassle free experience. Over Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships.
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Skills
  • Microsoft Excel
  • SaaS
  • Sales Marketing
  • Management
  • Customer Facing
  • Interior Styling
  • Real Estate
  • Telesales
  • Digital
  • Salesforce
Awards
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    Purva Champion awardPuravankara
    Received “Purva Champion Award” for Kick starting New Initiatives across different teams. FY ( 2018-2019).
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    Young Manager awardUrban Ladder
    Received “Young Manager Award” for Assisted Selling.
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