Nikola McCarthy

Global Learning Services Programme Manager

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  • LocationLondon, United Kingdom

About me

 

I am an experienced Programme Manager currently working within the global Learning & Development team for a software quality testing company and consultancy. Within this role, I develop, design and deliver training programmes for internal staff members based in various locations, and also manage a number of global staff development programmes. Prior to this role, I worked within the UK/Ireland training Academy as a Training Coordinator where I provided operations support relating to external and internal training events, and also assisted in tasks relating to global staff development programmes. I have previously worked as a Project Officer within the 'Positive Behaviour for Learning' team in the National Office regional operations unit at the Ministry of Education in New Zealand. In this temporary role, I provided administrative support for a number of project teams within the Government department while also providing PA support to the Programme Manager. I am a self-motivated, flexible, adaptable, pro-active and hard-working individual with excellent interpersonal, communication and organisational skills. I am able to work well under pressure, use my own initiative, multi-task and work as part of a team ensuring a professional approach is given with a high standard of work. I am looking to expand my skills and grow within a rewarding environment. I look forward to challenging new opportunities which will assist with my own personal and professional development.

Skills

 

  • Events
  • Presenting
  • Account Management
  • Design
  • Problem Solving
  • Project Management
  • Excel
  • Office
  • Powerpoint
  • Word

Work history

Currently

Global Learning Services Programme Manager

SQS Group Ltd

Jan 2016
  • I am a Programme Manager currently working within the global Learning & Development team for a software quality testing consultancy. Within this role I develop, design and deliver internal training programmes for various regions, and also manage a number of global staff development programmes. • Designing the Business English training programme for the company’s’ global offices • Developing a list of standard global offerings covering the spectrum of organisational needs • Designing and expanding training and development programmes based on the needs of the company/individuals and developing solutions • Delivering 1:1 training workshops and group workshops • Managing various global internal leadership, management and sales training programmes: creating sites, updating programme schedules, modules, resources and archives on the SharePoint web application platform • Communicating programme information, pre-course work and follow up work to participants • Liaising with presenters for required resources necessary for each learning module • Assisting the offshore Academy Operations team with coordination tasks and guidance when required, and to assist with escalations where necessary

2013

PA & Project Officer

Ministry of Education, New Zealand

Aug 2013 - Nov 2013
  • Working within the Positive Behaviour for Learning regional operations unit in the National Office, providing support for a number of project teams within the Government department. • Schedule keeping and diary management for the Programme Manager • Booking travel, tickets and accommodation for the Programme Manager • Arranging meetings and workshops • External event planning • Producing verbatim minutes on weekly basis • Creating monthly regional operations status reports

2013

Administration Assistant

Fat Cat International London

Mar 2011 - Jul 2013
  • Working alongside the Accounts Manager and Sales Director of a music distribution company. • Co-ordinating the end-to-end process of customer orders • Raising purchase orders, delivery notes and invoices using Sage Line 50 • Co-ordinating all logistics involved in arranging international and local shipping for goods • Collating and invoicing monthly sales from consignment customers • Generating monthly internet sales reports • Creating sales catalogues • Researching songwriters, recording dates and publishers for new release titles • Uploading CD and track listing information to online applications and programmes

Education

2005

Art Theory, Social Politics, Society

Victoria University of Wellington

Feb 2002 - Dec 2005
  • Women's Studies and Philosophy