About me

Administrative lead with extensive experience in editing, project management, customer service, and digital media. I am talented with interpersonal interactions, am always willing to go the extra mile to contribute to progression, and perform a role with integrity and humility.

QuestionsProjectsExperienceTeam

Projects

• 3

  spellbound.Explorative styling project and photoshoot scoping in on togetherness and solitude.

Projects credited in

• 3

  Izland: Ones To WatchIzland: Ones To Watch highlights some low-key talent from around the world, getting into heads of growing artists with ambitions to produce, perform, and project their expressive creations to the world.
• 2

  BEAST + ME - ExplicareBEAST + ME Track: Written and Co-Produced by Explicare Co-Produced by Paul Littlewood Mix-Mastered by Andy Seward Funds awarded through PRS Foundation for Music Talent Development Programme. Visuals: Album Photography by Paolo Farinella Directed and Edited by Explicare Film recording by Luke Halstead Styling by Nina Vologa
• 3

  Izland: FeaturesIzland Music & Culture: Features has involved interviews with multiple talented and passionate artists across musical genres, including King Kofi, Enjoyable Listens, Ines, Startech42, Ines, She Nova, and Cameron Hayes. Image: King Kofi

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Work history

Customer Care RepresentativeWolf & Badger
Sep 2021London, United KingdomFull Time
• Liaised between brands and customers using CRM system: Kustomer, successfully contributing to the completion of incoming customer inquiries and outgoing products in the digital marketplace. • Responsible for generating commercial invoices and processing orders, returns, and exchanges.
Administrative Lead & EditorIzland Music & Culture
Jul 2020 - Dec 2020London, United KingdomFreelance
• Developed client-relationship and SEO strategies alongside the Director following the reconstruction of the site. Between July 2021 and the end of August 2021, implementing data-driven decisions increased Site Sessions by 132% and Unique Visitor Traffic by 107%. • Controlled emails, time management, and interviews with artists, in preparation for writing and editing feature content.

Skills

• Customer Care
• Qualitative Research
• Editing
• Proofreading
• CRM
• Customer Experience
• Marketing
• SEO Content
• Social Media

Education

U
U
BA LiteratureUniversity of Sussex
Aug 2017 - May 2018Ipswich, United Kingdom