Work history
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Member SupportNUS
Manchester, United KingdomFull Time
- Building and maintaining relationships between NUS, student unions and clients such as ASOS and Apple.
- First point of call for new incoming business leads and delegating tasks to relevant NUS staff members.
- Reconciling invoices, monthly mail-mergers, technical issue advice, arranging logistics for products, events and people.
- Providing customer and client support via email, Zendesk, telephone and social media accounts.
- Attending NUS events and assisting with event registration.
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Freelance Brand Development ManagerKokoa Skincare UK
- Manchester, United KingdomFreelance
• Market research for new independent skincare brand
• Deciding which products to push in manufacturing and advertising to maximise profits.
• Writing copy for website and social media.
• Assisting brand creator in designing product packaging.
• Photographing products for website and social media pages.
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Skills
- Customer Care
- Adobe Photoshop
- Adobe Lightroom
- Microsoft Office
- Account Handling
- Visual Merchandising
- Property Management
- Mentoring
- Social Media
- Client Services