About me
Over the past three years I have completed my degree in fashion promotion and imaging alongside the pressures of moving away from home to London. Taking time out of working commitments to solely focus on my creative degree and its challenges to which I faced and succeeded. I am aware I may not have a substantial amount of working experience yet I am currently working as a customer service advisor, which has given me the opportunity to delve into a company’s importance of quality customer service, evolving the experience digitally; in context of resolving queries first hand, in a matter of compassion and resolution of fair play.
I also have a considerable amount of volunteer work, interning for a well-known fashion magazine ‘Wonderland’ for a few months at a time, contributing to the production of their spring/summer issues. Working alongside the social media content creators, as they guided me through how to present a brand in their correct aesthetic and manner; posting instagram pictures, tweets, and Facebook status’s to keep Wonderlands followers up to date with our daily input into the next issue. As I understand the importance of accessibilities to on-going viewers, valuing the vision of change and trials.
My ability to think critically of abstract forms is my greatest strength, conceptualising emotional forms in an ongoing personal project, depicting grief. I maintain my sole practise creating projects and briefings for myself regularly. As I continue to deepen my portfolio; Which I am currently curating as an interactive website in my spare time. Whilst in lockdown, I have been fascinated by flowers, and how they can symbolise the female form. I am currently putting a project together with a close friend.
Work history
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Customer service advisorTopCashback
Stafford, United KingdomFull Time
As members anticipate a response to their cashback, from purchasing through TopCashback’s referral. I assist in the retrieval of their expected amount, whether timely responding to an enquiry or chasing a claim they’ve submitted to the affiliate network agency. I have delved into the company’s importance of quality customer service, evolving my tone of voice regarding members and their differing queries. With compassion, and goals of resolving in the best resolution.
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Production AssistantTshirtify
- Stafford, United KingdomFull Time
In the fabrication of creating and producing artistically printed t-shirts & a3/a4 physical framed printed images. For a variety of online stores such as amazon, Etsy & independent business's, adding their own online customisation access for customers which we personalise. I am part of the small dedicated team, responsible for duties such as prepping, printing, & dispatching the items for online customers.
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Skills
- 35mm Film Photography
- Screen Printing
- 120 Film
- Data Analysis
- Affiliate Advertising
- Affiliate Marketing
Education
Fashion Promotion and ImagingUniversity for the Creative Arts
- Epsom, United Kingdom
University offered me a haven to bask in the moment to explore the opportunities for my future career. As I specialised in Visual Communications, we depicted and evaluated formats of imagery. From screen printing, to short film making. I enjoyed all aspects of conceptualising my ideas, no matter how small the starting point was. In my final year I wanted to artistically battle my own demons, approaching grief as a conceptual form. Studying art therapy techniques to make hundreds of monoprints which I produced a small booklet of called ‘ARE YOU COPING WITH YOUR GRIEF?’, companied by a zine of other formats of exploration, collages and drawings called ‘The screams are really loud.’ Completing my degree with a 2-1, and a fascination for complex process film photography, medium format development.