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Working as part of a very driven, motivated and enthusiastic team to ensure the best service was delivered to customers as well as assisting the customers with any needs they might have. My duties include: Operating behind the till and handling correctly all cash and debit card payments as well as processing any exchange requests Approaching customers and politely asking them if they needed any help and responding to their requests as quickly as possible Receiving deliveries, unpacking them as soon as possible and restocking them on the shop floor Ensuring that the shop floor and display window were clean and tidy at all time Being vigilant at all times to minimise stock loss, theft and damage
I was part of the team who organized the Event British Summer Time, a musical festival that ran over the course of ten days involving legendary headliners and up-coming artists. Providing administrative support on a range of duties including: Acting as the first point of contact to all contacts to the company Supporting the Digital Manager in ensuring that all social media for the event (Instagram, Twitter & Facebook) were updated regularly Dealing with telephone/email enquiries and referring them appropriately Responsible for contacting competition winners who had won tickets to the event and providing them with their tickets Responsible for collating press clippings for the different days of the event and updating the database with the information gathered Responsible for managing the post room and the distribution of mails Assisting in compiling and writing post event reports, company brochures and other similar documents Supporting the marketing team in using social media and blogging for marketing purposes Maintaining the marketing database of clients and contacts