About me

Ozlem is an enthusiastic individual with a passion for improving customer and user centered services. Ozlem has a demonstrated history working in the people management services, with a strong Agile and Scrum knowledge, tackling a range of projects which involved executing all design stages from concept to final. This involved customer engagement and collaborating with colleagues. Ozlem believes in designing experience that makes users’ lives simpler.

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Work history

Design ExecutiveInvestors in People
May 2018 - Feb 2019London, United KingdomFull Time
•Responsible for supporting design development work for mobile, web & platforms by applying Agile Scrum best practice methods •Deliver all project related accountabilities in line with IIP marketing and sales objectives and goals •Responsible for designing promotional material for all platforms and forums. Design & layout brochures – case studies – press release – infographics – advertisements - adword banners and any other materials required •Responsible for the layout , look and feel of the client communication – Newsletters – event bulletins and other communication •Support the development and delivery of all IIP nurture programs •Social media engagement – responsible for executing social media strategy •Support the development of the social media strategy and syndicating press activity •Email marketing: - Maintain newsletter and other contact lists• - Responsible for the design and development of html templates• - Support the coordination and distribution of client newsletters• - Support with content management & development including videos• - Webinars – videos and other digital projects• - Support development of digital projects •Accurately and regularly track and report project progress
UX DesignerInvestors in People
Feb 2018 - Apr 2018London, United KingdomFreelance
• Applied Agile Kanban best practice methods • Review existing material; design a clickable prototype for the Practitioner and Customer portal • Review the prototype with users and incorporate required changes as per feedback collected into prototype • Support Product Manager to review and prioritise platform features • Support design with UX/UI best practice

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Skills

• Sketch
• Invision
• Wireframing
• User Journeys
• Prototyping
• User Testing
• Customer Engagement
• Adobe Creative Suite
• Microsoft Office
• Html CSS