About me
I am an ambitious and driven individual who aims for the highest standards in everything I do. As recent graduate I am looking to start my career within the cultural scene in London. Eight years hospitality experience has given me the skills to think on my feet and perform under pressure, as well as collaborating with a team.
Work history
Sales & Reservations CoordinatorBourne & Hollingsworth
London, United KingdomFull Time
This role entails responding to enquiries in a timely and proficient manner. Arranging client meetings and upselling. Coordinating with all aspects of the business to ensure the smooth running of events. Exceeding client's expectations and bringing return custom into the business. Ensuring bookings are recorded accurately in Collins for both venues. Ensuring all staff have the relevant knowledge to successfully execute their roles.
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Bar Shift LeaderJ D Wetherspoon
Croydon, United KingdomFull Time
Responsibilities include the day to day running of the pub as a duty manager. Cash handling and supervising all staff. Conducting performance reviews and ensuring the highest standard across the board. Processing refunds and handling customer complaints. Stepping into the kitchen when needed to assist. Opening and closing of the pub and training staff members.
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Skills
- Team Leadership
- Customer Service
- Finance
- HR Administration
- Project Management
- Budgeting