Work history
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Social media managerColouringpaige
London, United KingdomFreelance
Manage the daily runnings of the official Instagram page including interacting with followers of the account, posting, and sharing. Strategising and creating content that featured branding and marketing material created with the goal being to increase my brand awareness. I also created a monthly content planner that provided an organised description of marketing intentions that allowed me to be closely involved with the process. Proposing new ideas and concepts surrounding branding and identity based on the needs of the customer while considering changes in the current trends within their industry.
Community Content Management SpecialistTikTok
London, United KingdomFull Time
Trust & Safety team’s commitment is to keep the online community safe. I develop, improve and maintain standards for the security of the online communities. I have invested heavily in human and machine-based moderation to remove harmful content quickly and often before it reaches our general community. I am improving the content management strategy for the short video platforms.
April 2021 I was selected to be a part of a brand new project called ‘Push’. I and four others came up with Push policy which aims to regulate the content offered (video/copy/ image) to the users in push notifications to build a positive and responsible brand image. As push is an out-of-app way to reach and recall users proactively, I am extremely careful with the push content I choose to present to stay in line with TikTok’s priorities on safety, diversity, inclusion, and authenticity.
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Skills
- Adobe Illustrator
- Adobe Photoshop
- Adobe Premiere Pro
- Adobe Lightroom
- Adobe After Effects
- Photography
- Storytelling
- Customer Service
- Teamworking
- Time Management