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• Dealing with high-profile companies such as PwC, KPMG, Deloitte, Ernst & Young, Morgan Stanley as well as Deutsche Bank, CME Group and Salesforce. • Managing dozens of enquiries, provisional bookings and functions at once by having the ability to multitask and work efficiently. • Meeting sales targets and building strong business relationships with agents as well as clients. • Negotiating rates in order to exceed minimum revenue. • Directly meeting agents and clients to discuss requirements and recommending the best layout according to those requirements through proven sales techniques. • Regularly organising private functions and corporate meetings while ensuring a high quality of customer service and smooth logistics. • Interacting with people from different departments such as Chef’s team, operations, food & beverages as well as sales executives from head office. • Managing the entire process from receiving an enquiry to closing a deal by contracting bookings. • Applying organisational skills by running medium to large events smoothly where time schedules, guest lists, dietary requirements, staging and AV are all executed to perfection.
• Continuously achieving company targets by over 90% whilst following excellent sales techniques. • Applying in-store training and strong team-briefings that led the store to finishing in a top position for the region of the last quarter. • Proven ability to consistently up-sell products and delivering store KPIs. • Planning in-store events and promotions; responsible for the visual merchandising. • Analysing sales figures while forecasting future sales volumes to maximise profits. • Regularly converting customers from point of enquiry to sale, therefore improved negotiation skills.