Self-motivated Senior Manager with seven years experience in leading global operational teams within the creative industries. Outstanding strategic ability, managing large scale projects, events, and resources in line with the ambitions and commercial targets of an organisation. Proven account handling skills, working alongside both global and regional agencies and industry bodies to maximise revenue and guarantee business objectives are met.
Projects
- D&AD AwardsD&AD Awards recognise beautiful ideas, brilliantly executed. Coveted the world over, a D&AD Pencil is the pinnacle of many creative careers. But it's more than an award; a D&AD Pencil is recognition of the power of craft and creativity. Earning one is proof, not just that you're making the best creative work out there, but that you're committed to bettering the industry you work in. As a not-for-profit, D&AD re-invests all surpluses back into the community we serve, helping new talent prosper a
Work history
Senior Operations ManagerD&AD
London, United KingdomFull Time
Key skills:
- Yearly production cycle planning, including overall finance and budgeting
- Management of an operations team of 50+
- Coordination of large-scale events, attended by 5000+ global creatives
- Ownership of curation of event and exhibition featuring 10,000+ pieces of physical work, and digital display areas
- Client Account Management resulting in £1m contribution to P&L
- IT systems management, including development of bespoke customer service tools leading to customer experience optimisation
- Product owner of all award systems, overseeing daily operations, planning and development work
- Principal technical support for D&AD awards staff globally
- Project management of all awards related technical projects
- Annual recruitment and training including operations and production staff, specialist contractors and event suppliers
- Reporting back to key senior business stakeholders, including Trustees and international advisory boards
- Productive relationships with suppliers and stakeholders, ensuring cost efficiency and clear communication of goals/challenges
- High level of Salesforce literacy, including reporting, documentation, and tracking through implementation
Project Management Consultant
Berlin, GermanyFreelance
Strategic planning consultant for two Berlin-based organisations, advising and implementing on a project by project basis.
Offering expertise in:
- Budgeting
- Operational workflows
- Project planning and timelines
- Interdepartmental traffic management.
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Skills
- Operations Management
- Project Manaement
- Budgets
- Reporting
- Account Management
- Stakeholder Management
- Recruitment
- Cross-disciplinary Collaboration
- Event Planning
- System Administration
Education
Master of Arts, Digital Humanities
- London, United Kingdom
The MA in Digital Humanities brings digital theory and practice to the study of human culture, from history, English and music to museums, digital publishing and beyond. The Digital Humanities combine the practical creation and analysis of digital objects and resources with critical reflection on the new questions, opportunities and ruptures which this provokes. The MA looks at how we create and disseminate knowledge in an age where so much of what we do is mobile, networked and mediated by digital culture and technology.
Bacherlor of Arts, Communication Design
- Berlin, Germany
Communication Design is the target-oriented design of communication. The academic basis of the course is further strengthened by the ongoing practical design work which goes with it. The insight into the social, ethical and media-related associations of target-oriented communication will be sharpened by these theoretical components: Communication Studies and Strategy, Psychology of Advertising, History of Art, Design and Media, Business Studies/Marketing, Media Law, Web Policy, Ethics in Design and Media.
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