QuestionsProjectsExperienceTeam

• Looking for PR & Marketing Internships/Entry Level. Part-time or Full-Time/volunteering considered as well 😇
• Looking for PR professionals to connect and collaborate! Anyone up for a coffee and brainstorming?

Work history

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Sales AssociateJames Perse
Nov 2021London, United KingdomFull Time
Provide impeccable customer service to the James Perse clients and be a true brand ambassador Maintain a neat client book, contact them about new deliveries, and provide follow-ups on all sales or client requests to continuously build a productive long-term relationship Provide styling advice to all clients Conduct mail orders for international clients Drive and exceed individual KPI goals, by ensuring the highest customer service and quality of service Assist with PR requests for celebrities, stylists, etc. Support in the day-to-day operations of the store Assist with visual merchandising following the brand shop-floor standards Help and maintain stockroom, inventory, and stock replenishment
Fulfilment and Studio AssistantDai
May 2021 - Nov 2021London, United KingdomFull Time
Fulfilled online orders daily. Coordinated returns, exchanges, and repairs/alterations, and further presented customer feedback on all-hands, weekly departments collaboration Conducted Excel tracking system on fulfillment issues, and coordinated with CX team on advising clientele on their orders and potential issues e.g.: replacements for oversold, damaged, or lost items Liaised with Marketing Assistant regarding PR requests Conducted reports on exchanges and returns reasons for design and production team Coordinated with operations lead on merchandise transfers to stores and overall stock management, Assisted designer and creative director on photoshoots and fittings Supported Operations Manager and Event/Store Manager with the organization and smooth running of store events (sample and archive sales, Dai’alogue events with guest speakers, networking events amongst many others) Supervised and trained interns on fulfillment of daily responsibilities and POS systems

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Skills

• Creativity
• Leadership
• Communication
• Copwriting
• Content Creation
• Media Relations
• Relationship Management

Education

Bachelor of Arts (BA) London Metropolitan University
Oct 2018 - Jun 2021London, United Kingdom
Upper Second Class in Fashion Marketing and Business Management