About me
With over 20+ years in the construction industry, I have held roles such as a Document Controller, Information Systems Manager, Collaboration Consultant, and Key Account Executive. In addition, I've taken on the responsibilities of an IT Administrator, Health and Safety Coordinator, Facilities Management professional, and ISO delivery specialist.
Now, I've embarked on a new chapter as the Head of Client Delivery at BuildScan. I'm eager to bring my extensive knowledge and experience to the table. Having witnessed the industry's evolution over the years, I'm excited about the opportunities that lie ahead.
Together with the skilled team at BuildScan, we're poised to make a tangible impact on the built environment. It's not just about completing projects; it's about delivering exceptional applications, service and value to our clients.
Projects
- Don't read it, Prompt it !Unlock knowledge with a single Prompt and unleash the power of your documents and data with our new revolutionary AI app Simply upload your documents and BuildPrompt will scan through and understand thousands of pages in a second. Allowing it to provide lighting quick concise answers. Don't Read it, Prompt It. ✨ Launching on the App Store soon or ask me for more details
Work history
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Key Account ExecutiveDome Consulting
- London, United KingdomFull Time
Key Account Executive (Jan 2021 - Apr 2023):
In my role as a Key Account Executive, I was responsible for overseeing the implementation and delivery of our products and services to our clients. Additionally, I provided integrated support and consultancy services to our key account clients. Throughout my tenure, I developed expertise in sales, communication, leadership, teamwork, account management, customer service, Microsoft Office, enterprise software, customer relationship management (CRM), software as a service (SaaS), and training.
Systems Implementation & Support Manager (May 2014 - Jan 2021):
As a Systems Implementation & Support Manager, I engaged with clients to set up, configure, and provide customized software solutions for our projects. I also managed the support team to ensure that our clients, both internal and external, received the high level of support they expected. My skills encompassed sales, communication, leadership, teamwork, account management, customer service, Microsoft Office, customer relationship management (CRM), software as a service (SaaS), and training.
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Collaboration ConsultantLendlease
- London, United KingdomFull Time
As an ICT Collaborations Consultant at Lend Lease from 2008 to 2014, I provided collaboration support to all projects in the UK. My main focus was on high-level support for the company's project collaboration tool (BIW). I worked closely with project and design teams, configuring the application to meet their specific needs, organising training for users at all levels, and overseeing the channel's use. Prior to that, as an Information Systems Manager, I managed a multi-project channel, developed and managed a customized electronic filing system, and provided ICT project management advice and support. Additionally, I worked as a Document Controller, managing the day-to-day operations of the BIW application on a specific project. Throughout these roles, I gained expertise in communication, leadership, teamwork, account management, customer service, Microsoft Office, and training.
Skills
- Microsoft Office
- Collaboration
- Business Analysis
- Process Design
- Process Development
- Professional
- Construction
- Information Technology
- Leadership
- Teamworking