Work history
Senior Production / Account ManagerTag Worldwide
- London, United KingdomFull Time
Senior Production / Account Manager
CLIENTS:
Royal Bank of Scotland (RBS, NatWest, Ulster Bank & Coutts)
The Direct Line Group (Churchill, Direct Line, Privilege, Green Flag & All Partnerships)
RAC
Burberry
H&M
RESPONSIBILITIES:
Day to day responsibility for managing projects across print & digital (Press, Direct Mail & Literature)
(Responsible for costing, scheduling, workflow/traffic, WIP reports, quality control, booking in jobs)
Interpreting and consolidation of client briefs and sending back a response to brief
Briefing projects into the studio
Liaise with internal teams to deliver projects
Ensuring all output meets client requirements and has been through QC approved before release to the client
Integrated Working (Working within client office as required)
Oversee print management
Managing creative services
Agree & set pricing, set service levels and KPIs
Guide clients through the web based platform and any changes or updates made to the platform
With support from the AD, handling issue escalation and resolution