QuestionsProjectsExperienceTeam

Projects credited in

• Adobe Experience Manager MigrationCoordinated and managed migration of 13,000 global/local pages from WebCMS to AEM for 30 subsidiaries across Europe for Samsung. Liaised with client stakeholders, in-house dev teams, offshore dev teams and 3rd party vendors.

Work history

Senior Production / Account ManagerTag Worldwide
Oct 2007 - Jun 2017London, United KingdomFull Time
Senior Production / Account Manager CLIENTS: Royal Bank of Scotland (RBS, NatWest, Ulster Bank & Coutts) The Direct Line Group (Churchill, Direct Line, Privilege, Green Flag & All Partnerships) RAC Burberry H&M RESPONSIBILITIES: Day to day responsibility for managing projects across print & digital (Press, Direct Mail & Literature) (Responsible for costing, scheduling, workflow/traffic, WIP reports, quality control, booking in jobs) Interpreting and consolidation of client briefs and sending back a response to brief Briefing projects into the studio Liaise with internal teams to deliver projects Ensuring all output meets client requirements and has been through QC approved before release to the client Integrated Working (Working within client office as required) Oversee print management Managing creative services Agree & set pricing, set service levels and KPIs Guide clients through the web based platform and any changes or updates made to the platform With support from the AD, handling issue escalation and resolution