☏ 07582 814 716
✉ phoebe.hadley@hotmail.co.uk
A tenacious, ITIL certified and business development focused Operations & Delivery Manager with a proven track record in managing projects, leading delivery teams, exceeding sales targets and business objectives on time and within budget.
I have gained operations management, delivery management, business development and account management experience working within the IT, Recruitment and Financial Services sectors. A skilled negotiator, creative thinker, with strong analytical & problem solving skills. Historically built successful business units by focusing on the Banking & Financial Services industry and engaging with FTSE 100 companies through to SMEs. I am also a strong advocate of promoting neurodiversity plus encouraging women into the technology field.
I have gained experience supporting organisations including:
Raphaels Bank • Deutsche Bank • Linklaters • Royal Bank of Scotland • The Bank of London & The Middle East • Department for Digital, Culture Media & Sport •Domestic & General • Pure360 • Reeds Rains • The Telegraph • Your Move • SWIFT • VMC • Experis • Barclays • Amazon Web Services • Infosys
Key Skills & Areas of Expertise:
Operations Management, Change Management, Strategy Implementation, Project Management, Event Management, Business Development, Sales Management, Industry Networking, Delivery & Performance Management Market Analysis, IT, Finance & Regulatory Knowledge, Bid Management & Negotiation, GDPR, Consultative Sales, CRM, Customer Needs Analysis, Delivery Management, Account Management, Contract Negotiation, Management/Leadership, Marketing, Vendor Management, Training, Forecasting/Pipeline Management ,Distribution Lists, Mailers, Stakeholder Management, Rapport Building, Recruitment Process, Time Management, Creative Writing Skills (Blog/Article/Advertising), Digital Sales, Delivery & Sales Reporting
Work history
U
U
UK Business ManagerU-Need Consulting
London, United KingdomFreelance
R
R
Operations DirectorRecruitd
- Old St, Hoxton, London, UKFull Time
+ Show more
Skills
- Project Management
- Talent Management
- Business Development
- Account Management
- Talent Sourcing
- Diversity
- Creative Recruitment
- Client Liaison
- Delivery Management
- Operational Management