Phoebe Hadley

Operations & Delivery Manager

Level
Senior
Location
London, United Kingdom
Availability
Locked Pro Plan feature
Professions
-

Side Hustles

About me

☏ 07582 814 716 ✉ phoebe.hadley@hotmail.co.uk A tenacious, ITIL certified and business development focused Operations & Delivery Manager with a proven track record in managing projects, leading delivery teams, exceeding sales targets and business objectives on time and within budget. I have gained operations management, delivery management, business development and account management experience working within the IT, Recruitment and Financial Services sectors. A skilled negotiator, creative thinker, with strong analytical & problem solving skills. Historically built ​successful business units by focusing on the Banking & Financial Services industry and engaging with FTSE 100 companies through to SMEs. I am also a strong advocate of promoting neurodiversity plus encouraging women into the technology field. I have gained experience supporting organisations including: Raphaels Bank • Deutsche Bank • Linklaters • Royal Bank of Scotland • The Bank of London & The Middle East • Department for Digital, Culture Media & Sport •Domestic & General • Pure360 • Reeds Rains • The Telegraph • Your Move • SWIFT • VMC • Experis • Barclays • Amazon Web Services • Infosys Key Skills & Areas of Expertise: Operations Management, Change Management, Strategy Implementation, Project Management, Event Management, Business Development, Sales Management, Industry Networking, Delivery & Performance Management Market Analysis, IT, Finance & Regulatory Knowledge, Bid Management & Negotiation, GDPR, Consultative Sales, CRM, Customer Needs Analysis, Delivery Management, Account Management, Contract Negotiation, Management/Leadership, Marketing, Vendor Management, Training, Forecasting/Pipeline Management ,Distribution Lists, Mailers, Stakeholder Management, Rapport Building, Recruitment Process, Time Management, Creative Writing Skills (Blog/Article/Advertising), Digital Sales, Delivery & Sales Reporting

Locked Pro Plan feature

Skills

  • Project Management
  • Talent Management
  • Business Development
  • Account Management
  • Talent Sourcing
  • Diversity
  • Creative Recruitment
  • Client Liaison
  • Delivery Management
  • Operational Management

Companies I’ve worked with

  • D

    Domestic & General

    • V

      VOLT

      • R

        Recruitd

        • Q

          QA Ltd

          Work history

          Currently

          UK Business Manager

          U-Need Consulting

          Jul 2019
          • London, United Kingdom
          • Freelance

          2019

          Operations Director

          Recruitd

          Oct 2018 - Jun 2019
          • Old St, Hoxton, London, UK
          • Full Time

          2018

          Delivery Manager

          RDF Digital

          Jul 2018 - Sep 2018
          • Brighton, United Kingdom
          • Freelance

          2018

          Business Development Manager, Banking & Finance

          QA Ltd

          Feb 2017 - Jul 2018
          • London, United Kingdom
          • Full Time

          2017

          Big Data & Analytics Consultant

          VOLT

          Aug 2016 - Feb 2017
          • London, United Kingdom
          • Full Time

          2016

          Recruitment Consultant (Business Development & Digital Talent)

          Rolf Berryman

          Apr 2016 - Jul 2016
          • Brighton, United Kingdom
          • Freelance

          2015

          Academy Team Manager

          Complete Claim Solutions

          Feb 2015 - Dec 2015
          • Brighton, United Kingdom
          • Full Time

          2015

          Sales Executive

          Domestic & General

          Feb 2013 - Feb 2015
          • Brighton, United Kingdom
          • Full Time

          2013

          Sep 2011 - Apr 2013
          • London, United Kingdom
          • Full Time

          Education

          Currently

          Advanced Social Media Strategy Training and Certification

          HubSpot

          Nov 2019
          • London, United Kingdom

          2017

          ITIL Foundation in IT Service Management

          BCS, The Chartered Institute for IT

          Nov 2017 - Nov 2017
          • London, United Kingdom