Work history
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Customer Success Coordinatornudge
Toronto, CanadaFull Time
- Create digestible internal content through the Nudge CMS on a daily basis for a global network of frontline employees. Notable clients include Choice Hotels, Staples, Sporting Life +more.
- Work with customers to produce quality content that is highly tailored to their company's marketing procedures/ brand hubs, operations, and product channels to maintain brand consistency.
- Ensure customer success through the preparation of analytical & visual reports on a weekly, monthly, and quarterly basis.
- Offer repeatable processes to our client base for increased efficiency and success.
- Troubleshoot client support queries
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Sales ProfessionalTiffany & Co.
- Toronto, CanadaFull Time
- Utilized unique selling techniques to achieve 105% of sales plan in my 1st month of sales.
- Created a social media account @pop.of.blue to utilize my skills as a marketer and capture an untapped client base.
- Conducted the 1st ever social media audit of 20+ sales professionals and aided in improving their digital marketing strategies.
- Developed a strong portfolio of over 50 local clients.
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Skills
- Project Management
- Canva
- Content Management
- Event Marketing
- POS
- Marketing Collateral
- B2B Marketing
- Apparel Design