Work history
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J
CONSUMER INSIGHT RESEARCHERJELD-WEN UK
- Sheffield, United KingdomInternship
- Conducted 12 ethnographic studies, numerous user interviews and surveys.
- Synthesised research results using NVivo and Excel into actionable insights.
- Developed 6 personas from research insights for use in future ideation.
- Ran internal Ideation Workshops, that generated >20 viable concepts.
- Validated 15 concepts via user interviews, ready for integration into company product development roadmap.
- Worked to ESOMAR online survey and MRS ethical research standards
Skills
- User-centered Design
- Market Research
- User Research
- Industrial Design
- Project Management
- Design Ethnography
- Service Design
Education
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L
BA Industrial Design & Technology Loughborough University
Loughborough, United Kingdom