Rachael Ogunbiyi
Available

Rachael Ogunbiyi

Digital MarketerLondon, United Kingdom
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Rebecca Akintunde
Hollie Edwards
Matty Beatty
Rachael Ogunbiyi
Available

Rachael Ogunbiyi

Digital MarketerLondon, United Kingdom
Work history
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    S
    Administrative AssociateSouth Bank University
     - London, United KingdomFull Time
    Key Responsibilities and Achievements: ● Providing exceptional customer service and technical support to clients and colleagues across the university. ● Supporting customers to navigate online systems and processes effectively. ● Developing advanced technical knowledge of internal systems to provide first-class advice to customers. ● Gathering, corroborating and analysing student data. ● Maintaining the accuracy of internal systems; inputting data to ensure records remain up to date. ● Displaying outstanding communication skills to build relationships with colleagues across the university. ● Resolving client issues promptly, demonstrating exceptional problem solving skills.
    B
    B
    Data Validation AnalystBart Health NHS Trust
     - London, United KingdomFull Time
    Key Responsibilities and Achievements: ● Assisting senior staff to identify, assess and resolve system issues. ● Cleansing internal systems; merging duplicate NHS and MRN numbers using HNA combine menu in CRS system. ● Extracting and analysing data from CRS System using SQL Workbench. ● Providing administrative support to the Ethics Helpline with data collection and updating management systems. ● Fulfilling ad hoc duties including answering telephone calls, taking messages and managing correspondence with partners. ● Completing functionality testing to quality assure internal systems. ● Demonstrating meticulous attention to detail to acquire new skills and develop technical expertise.
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Education
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    B
    MSc Digital MarketingBirmingham CIty Univeristy
     - Birmingham, United Kingdom
    Modules include: Design and Project Management, Deployment, Optimisation and Attribution, Digital Production in Practices.
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    T
    BSc Computing with ManagementThe University of Leicester
     - Leicester, United Kingdom
    Modules include: Principles of Marketing, Financial and Business Computing, Organisational Behaviour.