Work history
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Social Media ManagerChristian Rose Clothing
- United KingdomFreelance
- Curating content across two social channels (IG & TikTok), ensuring a cohesive online brand identity.
- Increased Instagram engagement by +130% in a 1 month period.
- Creating weekly content calendars, with scheduled posting.
- Writing engaging copy for social posts with 100% grammatical accuracy, applying brand tone of voice.
- Tracking, analysing, reporting weekly analytics and KPI's across channels, informing future content plans.
- Identifying influencers suitable for collaboration. Negotiating and defining terms of partnership.
- Pitching, developing and producing content for Social Media campaigns.
- Community management, responding to customer comments, messages and emails.
- Collaborating with marketing teams to design organic and paid media campaigns.
- Art directing and photographing high quality imagery for social media and website usage.
Senior Office AssistantCOS
- London, United KingdomFull Time
- Assisting employees incl. the CEO, COO and HR Manager. Highly organised, scheduling and coordinating virtual/ in person meetings, events, travel and diary appointments.
- Operating the telephone switch-board and sharing daily company wide emails, using clear communication and attention to detail.
- Organised and managed sensitive data and documents, ensuring confidentiality.
- Created a more efficient workspace by proactively anticipating employee needs.
- Smoothly managed the day-to-day front desk operations for a busy 250 employee office.
Customer Service Support - During the pandemic, I supported the online customer service department for COS, H&M and other brands in the H&M Group. Ensuring seamless customer support to 100+ customers daily, requiring problem solving skills and product knowledge.
Events Coordinator: London Fashion Week 2021 - Coordinating the production of the London Fashion Week AW21 show at Roundhouse Camden. Partnering with Bureau Batek. Demonstrating strong people management skills, to effectively organise and coordinate the fittings, liaison with external contractors and show day.
Extended Duties: - Creating and distributing monthly publication, COS People. Using Microsoft SWAY to present internal communications, with grammatically accurate, engaging copy and brand imagery. I also ran a monthly studio session giving employees a chance to get professional head shots for business needs.
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Skills
- Adobe Create Suite
- Photography
- Production
- Campaign Photography
- Influencer Marketing
- Social Media
- Content Creation
- KPI Reporting
- Fashion Communication
Education
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CIM Digital MarketingOxford College of Marketing
United Kingdom
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BA Fashion Communication and StylingMiddlesex University
- London, United Kingdom
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