Radmila
Available

Radmila

Entrepreneur , CX & PhotographySouthampton, United Kingdom
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Connections
Pip Jamieson
Minerva Freire
Jess Fawcett
Radmila
Available

Radmila

Entrepreneur , CX & PhotographySouthampton, United Kingdom
Work history
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    N
    CEO & FounderNotebookHero
    Southampton, United KingdomPart Time
    Sustainable Reusable Notebooks.
    T
    T
    Customer Advocate & Localization Manager Tech StartupTruckin
     - Berlin, GermanyFull Time
    Directly affected the company to hit user-reach milestones of over 40.000 active users from assigned markets. • Acted as a customer advocate. Provided feedback to the product team regarding customer experience. • Kept records of tech issues and report back to management, development, or product departments. • Communicated with clients, project managers, and IT departments to plan, implement, and install the company's' products and to ensure the effective delivery of projects • Conducted presentations, knowledge transfer sessions, and training for outbound and inbound stakeholders. • Initiated and managed localization project to introduce 3 SaaS products to 7 non-English speaking European markets.
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Skills
  • Business Administration
  • Business Consultancy
  • Business Growth
  • Business Networking
  • Startup Development
  • Digital Startup
  • Business Startups
  • Brand Naming
  • Photography
  • Social Media Marketing
  • Event Management
  • Customer Experience
  • Customer Care
Education
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    S
    Law BASaint Petersburg State University
     - Saint Petersburg, Russia