Rebecca Mackay Miller
Available

Rebecca Mackay Miller

Brand, Communications & Word-of-Mouth StrategistLondon, United Kingdom
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Rebecca Mackay Miller
Available

Rebecca Mackay Miller

Brand, Communications & Word-of-Mouth StrategistLondon, United Kingdom
About me
Creative thinker. Resourceful problem solver. Intuitive communicator. Strong leader. Seasoned mentor. Accomplished public speaker. Mother. Passionate about dissecting briefs, cutting to the crux of the challenge and masterminding exceptional pieces of work that deliver. Thrive on transforming the process of ‘figuring it out’ into an Art. Unashamedly obsessed with branding and storytelling, the psychology behind what gets people talking, navigating the gap between what brands want said, and what consumers actually say and crafting articulate communications that ensure the message is delivered. 12 years’ marketing and communications experience across the Beauty, Beverage and FMCG industries on both brand and agency sides. Into hats.
Work history
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    FounderBLOC + ROSE
    London, United KingdomFreelance
    Transformative, word-of-mouth powered brand strategies for vision-rich, time-poor small business owners. I help people with big ideas but even bigger to-do lists prioritise and nail how they communicate with their customers, by providing the headspace and direction needed to figure it all out. Does this resonate? If so, I’d love to help you figure out, articulate and tell your story. Then ensure your audience continue telling it, by weaving word-of-mouth as strategy into your brand DNA from the word go. Chances are you already have the all answers; it’s your business after all (hello instinct) we’re just here to connect the dots and then transform them into robust, meaningful narratives that will speak to the hearts and heads of your customers and take your business to the next level.
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    Managing Directortrnd
     - London, United KingdomFull Time
    trnd is Europe’s leading company for Word of Mouth and Everyday Influencer Marketing and part of TERRITORY – Europe’s market leader for Content Communication. Responsible for the strategic direction and growth of trnd Ltd. Deeply involved in the strategic development of the wider trnd Group in both client service and acting Marketing Director capacities. - Ideated, crafted and executed a multi-discipline UK market growth strategy, encompassing sales (new/retained business), operations and marketing (B2B & B2C) strategies (first of its kind within agency) - Co-led global trnd brand re-positioning project from initial research through to delivery. - Designed and established the agency’s first B2B & B2C content strategy, executed across multiple channels, to multiple audiences in multiple markets. - Masterminded community acquisition (and retention) campaign that saw active members increase from 10k to 50k in x3 months. - Published provoking, often bold thought leadership pieces in key titles; Huffington Post, The Wall etc. - Internationally recognised as unofficial agency go to and ‘pitch-doctor’ for all branded communication pieces from white papers and speeches to client presentations. - Pitched for and launched trnd Ltd. as standalone entity in the UK (previously white label only operation), increasing client rosta from 1(P&G – 10+ brands) to x 7. - Secured inclusion in annual marketing planning processes within key account (P&G), gaining access/exposure to all brands for first time, increasing UK remit to cover Northern Europe and achieving business growth. - Development of Business Plan, ownership of P&L. YOY Revenue growth across new and retained business.
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Skills
  • Brand Positioning
  • Content Strategy
  • Marketing
  • Mentoring
  • Copywriting
  • Marketing Strategy
  • Brand Storytelling
  • Brand Strategy
  • Brand Identity
  • Brand Communications