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I am a creative and enthusiastic content writer and freelance video content producer pursuing a career in marketing. Since leaving university I have been building experience of producing engaging content; including working as a research manager in a busy publishing environment and putting together effective articles for Battersea Dogs and Cats Home in my volunteer role as a website content volunteer. I am currently gaining experience of filming and editing by shooting conferences and events, including filming advertising talks for the NABS charity.Locked Pro Plan feature
During this time I have been working as a freelance camera operator, filming promotional videos, events and online adverts for organisations such as SAS Analytics, Church of Sound and NABS. I have experience in liaising with clients to develop briefs and filming using up-to-date production equipment. The role involves managing my time among multiple projects and working effectively as a team with the other video producers.
In this temporary role I was responsible for managing customer service queries and social media comments through AgoraPulse and Zendesk, providing timely and helpful support to build the brand’s reputation. I was also responsible for creating a database of information regarding the company’s reviews online and utilised the Reviews platform.
I was responsible for producing insights for Procurement Leaders’ global members, specialising in marketing and advertising industry analysis. The role involved producing content, offering advisory services to clients and managing a team of analysts. Project management and content production: - Produced content to schedule including qualitative and quantitative market research reports, blogs and news analysis pieces. - Assured the quality of the team’s research and the work of the subcontractors before uploading to the website. - Managed the uploading of research content to the website using Affino. - Monitored the usage of articles and reports using Scout Analytics and Salesforce. Communication: - Conducted regular calls and meetings with clients, discussing and presenting market intelligence findings and advising them accordingly. - Presented at the Procurement Leaders’ Singapore Forum 2015, discussing the top trends in digital marketing and how they will affect businesses worldwide. - Hosted webinars to the global procurement community in which I presented on our findings. Leadership - Managed the Category Intelligence team of analysts, ensuring the product’s success and developing the team. - Managed external subcontractors and freelancers to meet with project schedules and deadlines. - I was an active member of the Employee Engagement Forum ensuring the needs of employees were being addressed with the senior management team and board members. - Completed the ILM Management Course.
- Produced market intelligence content for procurement and supply chain professionals. - Wrote blogs and articles for the website and magazine, utilising social media to promote work.
- Provided high quality account management support to the client services team, enabling them to effectively serve the membership network. - Managed the workload of the account managers, organised their calls and meetings with clients. - Managed the client database using Salesforce, adding new members and providing support to accounts. - Assisting clients with day to day queries such as password requests, information on our services and providing webinar tutorials of the website. - Managed my own accounts, organised renewals and worked with new business teams to upsell. - Monitored client usage of the website and provided usage reports to the account managers. - Facilitated networking sessions between different client accounts.
I studied major paradigms of cultural analysis including cinema and culture, semiotics, psychoanalysis, sexual difference, and post colonialism. The course allowed me to combine my interests in English Literature, History, Art and Media with its interdisciplinary nature; enabling me to develop analysis skills. During the 3 years at university I also studied electives in Beginners French, Beginners Italian, Creative Writing and Film Studies.