Since June 2015 I have been working for a high-end boutique agency based in Knightsbridge. As the Property Manager, I have been managing 50+ prestigious properties on behalf of international investment clients of High Net Worth. The rental values of which range between a minimum of £600pw to a maximum of £2,750pw. My responsibilities include: • Ensuring that the maintenance, decoration and repairing of properties are maintained by booking the required contractor, checking works and ensuring that works are completed on time and to the required high standard. • Ensuring all regulatory requirements are met • Conducting regular property visits and creating reports for the Landlord. • Processing all invoices and Service Charges. • Sending Monthly Statements to all Landlords. • Preparing all Tenancy Agreements and related documentation including obtaining tenant references • Arranging pre-tenancy management and booking maintenance • Booking check-ins, check-outs and negotiating deposit returns and ensuring deposits are registered and returned in a timely and efficient manner. • Registration of Tenant deposits • Dealing with tenancy renewals and termination • Arranging photography and floor plans for new properties • Uploading property details to the website and portals. • Ensuring an excellent standard of customer service and fast response time is provided and upheld to all Tenants, Landlord and Clients. • Providing full administrative support and carrying out all administrative duties for the office. • Experience in Block Management • Showing properties to applicants
I was the Property Manager for 80+ properties in the North of England. My responsibilities included: • Bookkeeping for the business using Sage One online accounts • Landlord communications • Tenant finding / referencing • Tenant communications, handling any issues that may arise • Arranging property repairs & general maintenance • Handling move-outs At Indigo Property Co, the vast majority of the properties were at the more affordable end of the property spectrum. The tenants were mainly young families with low incomes or on DHSS. After working with Indigo Co for 4 years full time, I have gained vast experience in communicating with tenants of differing backgrounds & with different levels of professionalism.
BTEC National Diploma in Art & Design (Photography)