Work history
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Incident Management CoordinatorU.S. Department of State
- Washington, United StatesFull Time
- Contracted via DMI Inc.
- Identified the recording and classification of over 500
incidents for federal government bureaus.
- Allocated requests towards assigned groups and divisions.
- Researched and provided records on all incident requests
to appropriate managers using Remedy.
- Verified resolutions with 100+ customers.
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Production InternMother New York
- New York, United StatesInternship
- Developed proficient skills in project and vendor relationship management for Stella Artois, Diamond Producers Association (DPA), and Target.
- Facilitated production demands at shoots and recording sessions.
- Created director reels for DPA pitches and established communication channels between creatives and multi- million dollar vendors.
- Spearheaded and managed the budgetary and creative components for an eight-person, in-office project.
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Skills
- Adobe Lightroom
- Adobe Indesign
- Final Cut Pro
- Premiere Pro
- Microsoft Excel
- Adobe Photoshop
- Abobe Illustrator
- Project Management
- Data Analysis
- Adaptive Communication
Education
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Bachelor of Arts (BA) Virginia Tech
- Blacksburg, United States
Bachelor of Arts in Communication. Majoring in Multimedia Journalism with a Business minor. Overall 3.48 GPA. Dean’s List from 2017 to 2018.
Awards
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Edwin J. Ewing Service AwardVirginia Tech
Awarded for service in elevating the Blacksburg student body through representation and inclusivity in a public forum.A
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Silver American Advertising Award for RoanokeADDY's
Awarded for 2017 PRISM Reel.+ Show more