Work history
C
C
Computing/Mobile ExpertCurrys
Milton Keynes, United KingdomFull Time
• Provided expert advice and support to customers on 50+ computing and mobile products, increasing customer satisfaction by 10%.
• Diagnosed and resolved customer hardware, software, and application issues, achieving a 95%
first-call resolution rate.
• Possess in-depth knowledge of PCs, laptops, tablets, smartphones, and smart home devices,
consistently exceeding product training benchmarks.
• Spearheaded the development of a new product demonstration program, leading to a 15% increase
in sales of showcased products.
Retail Assistant (Seasonal Part-Time)Asda
- Milton Keynes, United KingdomPart Time
•Maintained a consistently restocked and attractive sales floor with 98% accuracy, ensuring clear
and timely promotional signage.
• Conversational fluency in Tamil enabled me to connect with customers on a deeper level, leading
to a 12% increase in repeat business from non-English speaking clientele.
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Skills
- Adobe Create Suite
- Data Analytics
- Digital Marketing
- Photography
- Technical Support
- Customer Service
- Retail
- Attentive
- Problem Solving
- Microsoft Office