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• Content Publisher: Preparing content and publishing using Drupal and PHP-based content management systems • Technical consultant: Working with an external agency, I manage development solutions and optimisations for websites, application stack, video delivery, support channels, DRM and CMS • Technical support: Providing 2nd line support for customers, academic institutions and internal colleagues • Transcribing: Transcription of interviews and educational material from video for publication online • Quality Control (Video): Provision of QC reports on video content prior to publication
• Production: Delivery of bespoke destinations for films. Pioneering the production on Drupal HTML5 compliant CMS for various titles • Innovation: Working solely on large, multi-language, new builds, I was fundamental in implementing new CMS solutions and practices • Future-proofing: Working with other producers to deliver a strategic initiative to adopt a new CMS and template to bring more efficiency and control of all movie sites to production • Mentoring: Holding tutorials for other producers on CMS production and in-browser web development • Copywriting: Short and long copywriting for owned projects • Brand Guardianship: QA and guardian of all creative and functional aspects of owned projects, ensuring compliance with the Disney brand, affiliate film studio styles, and the look and feel of the individual film
Xbox.com (EMEA): • Line management: Oversaw a core team of 4 publishers and up to 4 additional freelancers • Project Management: Planned and implemented numerous site evolutions for Xbox.com • Campaign management: Alongside regular updates, I managed the production of regular campaigns (production budgets ranging from 50K to 90K) for 1st party and AAA titles, game conventions and site rebranding. Most notably, the Kinect presence on EMEA Xbox.com sites and E3 games conventions • Innovation: During my time on Xbox, I managed the evolution of EMEA Xbox.com landing pages from standard HTML through to full XML-driven flash (and later Silverlight) • Research: Studied web trends and methods to gain consumer insight • Concept: Using my independent research I often proposed concepts for innovations and marketing campaigns to the Xbox account directors • Scoping: Regularly tasked with scoping out projects from a production aspect. Allocation of publishing team and estimation of timings and costs. Authored ‘Project Overview Documents’ to ensure clarity on deliverables, dependencies and out of scope elements of any given project • Content Editing: Preparing images and copy prior to publication on Xbox.com • Quality Assurance: Regularly tasked with proofreading copy and providing a critical eye regarding website aesthetic and usability • Copywriting: Proposed and wrote copy for Xbox.com ’Production Handbook’, a large document detailing our processes using AKQA tone of voice. This document is still being used as a guide for publishers and has been given to the client for reference purposes • Inside Xbox: Owned and managed an innovative cross-format newsletter for the Xbox 360 console. From initial start up to streamlining processes I provided quick response time and solutions. I also provided contextual and editorial aid; replacing unsuitable content with my own at the client’s discretion Nike • Moderated Nike Women’s ‘Danceclash’ and Nike+ ‘Supersonic’ social networking profile: Approving comments and friend requests. Ensuring no coarse material appeared on the profile and Nike was not affiliated with corporate or offensive material • Child Protection Proposal: Due to the age of our target audience, I compiled a proposal for working practices during moderation alongside safety practices for investigating and reporting possible sex offenders attempting to misuse our site • Copywriting: For ‘Danceclash’ and ‘Supersonic’ I wrote short copy on demand for user queries. Each Project had a very precise tone and I was required to concept responses extremely quickly Sainsburys.co.uk: • Building pages using a custom CMS and HTML coding, often to short deadlines