Work history
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Sales AgentPower 21
- London, United KingdomFull Time
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Account DirectorSPIKA Ltd
- London, United KingdomFull Time
● Key data agency contact in a multi-agency environment for Bacardi Global Marketing and brand/market teams (across 35 brands and 15 countries)
● Coordinating and communicating with the Bacardi’s partner agencies including EPAM, BBDO, OMD
● Onboarding new Bacardi brands onto the CRM and promo platform
● Take briefs from brand/market teams and collaborate with internal teams to develop strategies
● Upselling and generating new commercial opportunities
● Management of the programme and pipeline spanning 77 promotions/projects in 2 years
● Partnering with PM’s, Digital Producers, Dev and Designers to deliver best in class projects
● Oversee the various services including CRM, SEO, Analytics and Promotions
● Ensure that all account activity is under control, on brief, on time and on budget
● Identifying and highlighting any risks and slippage internally and with client as appropriate
● Ensure service is consistently delivered exceeding client expectations
● Senior escalation point for customers and internal account teams
● Prepare decks, manage outcomes and actions of Monthly and Quarterly Account Meetings with key stakeholders
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Skills
- Problem Solving
- Digital Strategy
- Client Accounts
- Client Management
- Client Services
- Client Relationships
- Client Development
- Account Management
- Analytical
- Networking
- Data Analysis
- Content
- SEM
- Email Marketing
Education
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Bachelor of BusinessHolmesglen Institute of TAFE
- Melbourne, Australia