Work history
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Customer ServiceEmma Mattress
Lisbon, PortugalFull Time
Customer service via phone, chat and email.
Follow-up of deliveries with carrier via email and phone.
Order tracking.
Product review for warranty.
Customer orientation for purchases.
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Inbound MarketingProspecta Digial - Marketing
- São José do Rio Preto, State of São Paulo, BrazilFreelance
Inbound marketing production. Marketing automation. Blog writing and Landing Page criation.
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Skills
- Inbound Marketing
- Copywiting
- Marketing Planning
- Writing Web
- Social Media Marketing
- Fluent English
- Brazilian Portuguese
- Blog Writing
Education
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U
JournalistUnilago
- São José do Rio Preto, State of São Paulo, Brazil
Communication Course with enfance in journalism