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Rosalie Grundy

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  • LevelJunior
  • LocationLondon, United Kingdom
  • AvailabilityLocked Pro Plan feature
  • ProfessionsJournalist - Marketer - Writer

Skills

  • Marketing PR
  • Theatre
  • TV
  • Writing
  • Journalism
  • Promotions
  • Blogs
  • Administration
  • Customer Support
  • Social Media Marketing
  • Proofreading
  • Popular Culture
  • Communications
  • Word
  • Content and Media Writing

Work history

2016

Promotions Intern

Milktwosugars Ltd

Feb 2016 - Mar 2016
  • • Researching clients and markets • Developing ideas for promotional campaigns • Writing and proofreading promotional copy • Frequent status reports to clients, partners and account managers • Providing administrative support to Promotions Executives and Company Director

2016

Contact Centre Assistant

Ambassador Theatre Group

Nov 2014 - Feb 2016
  • • Using Audience View, GLADIS and ENTA to make bookings for customers • Working towards sales targets • Assisting customers with complaints and queries, including web • Processing card and voucher payments (including Groupon, Amazon Local, Wowcher etc) • Advising customers on the shows and venues most suitable for them

2014

Catering Assistant

Mr Pretzels

May 2014 - Jul 2014
  • • Food preparation to company standards • Working towards sales targets • Processing transactions and handling cash and card payments • Engaging passers-by to try products • Respecting all health and safety policies and procedures

2012

Care Assistant

Bradwell Hall Nursing Home Ltd

Aug 2011 - Aug 2012
  • • Personal care for patients, most of whom had a dementia diagnosis • Helping to wash and dress patients • Preparing and serving food • Interacting with patients and their families

2011

Counter Assistant & Keyholder

The Sizzling Wok

Aug 2010 - Dec 2011
  • • One-to-one interaction with customers • Taking orders in person and over the phone • Cleaning the customer areas and ensuring a customer-friendly environment • Opening and closing duties including cashing up tills • Promoting new products and analysing sales patterns

Education

2016

Media, Culture and Identity

University of Roehampton

Aug 2013 - Mar 2016

    2013

    Access to Higher Education Diploma

    Stoke on Trent College

    Aug 2012 - Jun 2013

      2009

      High School Education

      Thistley Hough High School

      Aug 2004 - May 2009