About me
I'm a BA (Hons) Business and Marketing Management graduate with previous experience in the hospitality, retail, media production and property sectors. Eager to learn more about the marketing function in a creative workplace, working alongside a vibrant team of likeminded individuals.
Interests: lifestyle, food, wildlife, music, events and any meaningful content.
Work history
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Tenancy ManagerMarsh & Parsons
- London, United KingdomFull Time
Facilitating the smooth running of tenancies from start to finish
Working alongside a team whilst managing an individual portfolio of up to 600 properties
Taking responsibility to ensure self-awareness and an understanding of best practice
Being on-call at all times, ready to advise on issues and handle disputes
Liaising closely with third party suppliers
Managing workload and prioritising tasks to meet deadlines
Meticulous eye for detail when undertaking administrative duties
Customer Care AdvisoreCharlotte Tilbury Beauty
- London, United KingdomFull Time
Communicating courteously with customers worldwide and monitoring the progress of enquiries to ensure they are resolved effectively and in a timely manner
Daily processing of website orders/returns using ERP systems
Liaising directly with warehouse and courier companies to resolve all web order delivery queries
Identifying any sequences from customer enquiries and reporting any recurring issues
Ensuring general awareness of current trends arising within the industry
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Skills
- Communication
- Social Content
- Admin Support
- Organisation
- Photography
- Editing Photos
- Customer Care
- Teamworking
- Customer Engagement
- Time Management
Education
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BA Hons Marketing and Business ManagementOxford Brookes University
- Oxford, United Kingdom
2:1
Modules include: eBusiness, Customer Relationship Management, Digital Marketing Communications, Marketing Analytics, Campaign Management, Creativity and Innovation