An enthusiastic and accomplished professional with over 10 years experience in the Music/ Events & Operations sector. I work well in a
fast paced atmosphere, as part of a team or autonomously. I have the ability to develop excellent client relations and develop a good rapport with the people I engage with, I am conscientious, hard working and a real team player. I have strong logistical and leadership skills, line management abilities with commercial and client focus which enables me to prioritise work to meet company expectations and deliverables. I also have the following qualifications;
● B.A (Hons) Creative Music Production & Business (Award 2:1)
● DPS - Personal License Holder
● IOSH – Managing Safety
● IOSH - Working Safety
● First Aid Trained - British Red Cross
● Automated External Defibrillation (AED)
● ACT Awareness - Counter terrorism
Work history
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Venue & Event Operations ManagerSkills Matter Limited
London, United KingdomFull Time
● Venue & Operations Management at Code Node - Europe’s largest venue dedicated to tech located in Moorgate London
● DPS licence holder for the business
● Back-end facilities, systems, logistics and event support
● Front of house and Venue Management (support in-house & at external conference venues)
● Facilities and supplier management - cleaners, contractors, building management
● H&S (Fire Safety, First Aid, Ergonomics, Risk Assessments)
● Working to budgets and creating business case/proposals to SMT
● Stock Management (sellable, non-sellable and marketing collateral)
● Line Management to Event Operations team
● Responsible for the recruitment process for the department
● Facilitating weekly cross departmental communications and retros
● Proposing all business case studies to SMT team for new business initiatives
● Support to all stakeholders within the company (Community, Conferences, Space & Events, Training)
● Coordinating event set ups and logistics
● Coordination and request of support agency staff
● Overseeing team KPI’s and team development for the business strategies and company objectives through career framework
● Oversee digital registration, agenda, chair and speaker notes, guest list and badges. Orgainse running orders for events teams,
basic AV setup support to ensure end to end delivery of events
● File management on event systems on company servers, and full usage of company Event Planner
● Updating & organising client and supplier data into company CRM systems
● Planning event logistics through company toolkit on daily / weekly / monthly events for Q1-Q4 periods
● Play an important role in the successful running of all events within Code Node and offsite
● Responsible for all team handovers and minutes of meetings to relevant teams on setup/breakdown of events
● Increasing new ideas for revenue through marketing & research activities, venue benchmarking
● Licensee for fully licensed onsite bar (SPACEBAR), design work for bar signage & marketing of SPACEBAR, increasing revenue
through stock control & sale for profit & loss
● Formulating reports of daily/weekly/monthly sales of the bar
● Liaising with catering companies, set ups, requirements for clients needs for events
● Setting up stages and spaces in line with event requirements and to brief relevant departments and teams
● Liaise with suppliers to support the successful delivery of goods or services including caterers and stock for the venue
● Managed internal team event group (Fun Forum) to arrange events company-wide with monthly budget allocation
Skills
- Managment
- Bar Managment
- Venue Managament
- Music
- Tech
- Acting
- Djing
- Customer Service
- Agile (scrum
- Events
Education
BA(Hons) Music Production & BusinessUniversity of Westminster
- London, United Kingdom