About me
Communications and Events Executive with over 20 years of professional experience and a powerful blend of creative, commercial, project management, and leadership skills. Holds a degree in Communications from Goldsmiths College, University of London.
Projects
- The Global Lottery Monitoring System (GLMS) - System Guide (Voiceover)The Global Lottery Monitoring System (GLMS) is the Lotteries’ integrity body. GLMS primarily aims at detecting and analyzing suspicious betting activities that could question the integrity of a sport competition. Building on six years of experience with the establishment in 2009 of ELMS with European Lotteries, GLMS went global in January 2015, and extended its network to other continents (now with a new operational hub in Hong Kong). GLMS facilitates the sharing of sports betting informati
- Employer Skills Survey 2022This survey is based on over 86,000 telephone interviews with employers in England, Scotland, Wales, and Northern Ireland and is one of the largest employer surveys in the world. It is vital to the work of DfE and their partners both within national and local government, gathering information on: the skills challenges that employers face within their workforce and when recruiting; the nature of any training provided; and awareness and involvement in various initiatives and programmes. Fieldw
Work history
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Marketer | Event Manager | Musical Director | Session MusicianVarious clients/agencies
London, United KingdomFreelance
Undertook a varied portfolio of contract roles as a marketer, event manager, musical director and session musician, full time from 2011 to 2017, and part time from 2017 onwards.
- Events Manager, SBC:
Co-managed large-scale corporate events, as lead logistical and organisational support to Events Director, working with clients within hospitality, sports and online betting sectors. Sourced speakers / talent, undertook copywriting, and creation and editing of video promotional materials.
- PR / Communications Coordinator, Think Jam:
Key member of UK PR team that contributed to creative campaign development, including undertaking project research. Managed updating of internal press databases.
Led key internal projects, including implementation of new client account management system.
Delivered detailed weekly reporting to Senior Executives and Head of PR on budgets and UK / US account progress.
- Artist / Media Liaison, LD Communications:
On-site Artist / Media liaison at various major music events, including Download Festival, Kerrang! Awards, MTV EMAs, V Festival, and Wireless Festival
- Lead Guitarist & Musical Director:
Soundtrack / Album / Sync Music Production credits for clients including Cadbury (UK), Capcom (Japan / USA), Food Network (USA), Motorsport Network (UK / USA), NTV (Germany), and RS21 (Brazil).
Writing / Recording / Touring credits with international artists including Afrikan Boy, BVDLVD, FOKN Bois, M3NSA, Olivier St. Louis, Ron Pope, Wanlov The Kubolor; Festival performances incl. Bråvalla (Sweden), Glastonbury (UK), Ind!e Fuse (Ghana), Lovebox (UK), Ronquieres (Belgium), and Sea Sessions (Ireland) Producer.
- Voiceover Artist:
Voiced promotional campaigns, interactive software guides and internal corporate video presentations for clients, including Sony, Google and Global Lottery Monitoring System (GLMS).
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Team Leader ManagerIFF research
- London, United KingdomFull Time
Drove growth and performance of IFF’s Interviewing Services Directorate, developing and leading a team of 50 Team Leaders that manage a cohort of 800 Interviewing Services employees, over a period of record revenue and profitability for the business.
- Built a function of 50 high-performing Field Team Leaders, facilitating delivery of large-scale, high-profile contracts with major corporate and government institutions; doubled Team Leaders to 50, hiring and training >70 contract and permanent team members. Liaised with Operations leader on project requirements and resource management.
- Established robust, best practice workflows and processes for Field Team Leaders, enabling them to provide effective quality assurance and regulatory compliance oversight of up to ten, concurrent B2B and B2C projects, conducted by > 800 Interviewing Services staff. Led performance management, including disciplinaries.
- Played a key role in transitioning all Team Leaders and Interviewing Services employees to remote working amidst global pandemic; instituted new ways of working, new approaches to communicating project briefs, and new methods for ensuring team member performance, engagement, and wellbeing.
- Built strong, positive relationship with Research Leaders, securing earlier involvement in research design; this ensured development of effective, workable plans for Interviewing Servicing teams, improving project outcomes and reducing remedial work.
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Skills
- Project Management
- Stakeholder Engagement
- Internal Communications
- Team Management
- Presenting
- Voice Over
- Social Media
- Budget Management
- Events Planning
- Copywriting Skills
Education
Bachelor of Arts (BA) Goldsmiths, University of London
- London, United Kingdom
BA Joint Honours, Communications & Sociology
Awards
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Best Operational ExcellenceMarket Research Society (MRS)
“This impressive entry detailed how this agency had migrated their telephone interviewing operation to a home-working model. At the peak it included 1,100 interviewers delivering some of the largest surveys in the UK. The transition came with challenges which were overcome to help them deliver record performance in 2019/20. Congratulations and really well done to IFF Research.”