Ryan Carse

Customer Happiness Officer

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  • LocationLondon, United Kingdom

Projects

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Skills

 

  • Copywriting
  • Editing
  • Journalism
  • Online
  • Print
  • Design
  • Creative
  • Sport
  • Features
  • Media
  • Social
  • Indesign
  • Photoshop
  • Word
  • Publication Print Design

Work history

Currently

Customer Happiness Officer

Shopitize

Dec 2014
  • Working in a vibrant London start-up environment, this role is for a clever little mobile app to make the chore of doing grocery shopping more pleasant. Because of the complexity behind the automated system, I'm positioned as the human touch to help more and more people benefit from it. It's my role to guide new users smoothly into the journey, to listen to them for valuable feedback, and to organise the noise into meaningful suggestions to make Shopitize better and easier to bring value to our community.

2015

Chief Editor & Founder

The Tag Rope

Mar 2014 - Aug 2015
  • In an idea that may sound extremely unconventional, I launched my own quarterly professional wrestling magazine in April 2014. What started as an assignment for university has now blossomed into a fully fledged start-up online brand that is selling and distributing magazines both domestically in the United Kingdom and also internationally in countries such as the United States, Brazil and even Japan. The role has allowed me to expand a number of skill sets, including managing others, client liaison and daily multi-tasking. Get in touch and I’ll gladly send a copy over.

2015

Social Media Manager

Water’s Edge Ltd

Mar 2013 - Mar 2015
  • Single-handedly running the social media sites (including Facebook and Twitter) for two bars and a family fun park, paying careful attention to accurately represent the brands and advertise upcoming events. The family fun park in particular was ranked as Northern Ireland's 7th top tourist attraction in 2013. Each page has seen number of 'likes' at the very least double under my management. Also undertook some graphic work for the role, utilising Adobe Illustrator, InDesign and Photoshop.

Education

2014

Journalism

University of Chester

Aug 2011 - May 2014

    2011

    English (b), Media Studies (b), Computing (D

    Sullivan Upper

    Aug 2004 - May 2011