About me
Operations, Retail and People driver. Keen on delivering KPIs, targets, and making the customer the heart of everything. LGBTQ+, Remote Working and Human Rights Advocate.
Projects credited in
- Coral ConnectPreviously Coral’s high-street and digital offerings were quite disjointed and to users they could almost feel like different companies. To combat this they developed the Coral Connect card – a digital wallet that connects both their high-street and online accounts allowing they to play with the same funds across their entire product offering. As one of the first bookmakers to offer such a product we were diving into a very cold market. This made the commutation of how the card works the critic
Work history
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Executive AssistantFreelance by Ryan
United KingdomFreelance
Using freelancing apps and websites to build up a multitude of clients where I act as their Executive Assistant. This includes handling their emails and customer service, as well as assisting in keeping their diaries and social media in order. In some cases, using different software to-do so.
Skills
- Microsoft Office
- Microsoft Outlook
- Microsoft Word
- Microsoft Excel
- Microsoft Powerpoint
- Email Communications
- Email Management
- E-mail Campaigns
- Mail Chimp
- Operations
- Operations Management
- Operations Admin
- Operations Support
- Business Operations
- Operational Management
- Operational Admin
- Management
- Calendar Management
- Community Management
- Community
- Communitcation Skills
- Research
- Law
- Legal Assistance
- Legal
- Office
- Office Administration
- Office Management
- Social Media
- Social Media Management
- Radio Broadcasting
- Radio DJ
- Commumity Radio
- Live Radio
- Resource Planning
- Sales Promotion
- Sales Strategy
- Sales Support
- Digital Sales
- Sales Management
- Sales Administration
- Shopify
- Accounts Payable
- Accounts Administration
- Administraion Accounts
- Account Admin
- Cash Handling
- Banking
- Pricing
- Customer Care
- Customer Communication
- Customer Communications
- Customer Experience
- Customer Facing
- Customer Focused
- Customer Relations
- Customer Satisfaction
- Customer Research
- Customer Service
- Customer Support
- Customer Journey
- Customer Interaction
- Customer Engagement
- Customer Insights
- CRM
- Mac OS
- Supervision
- Leadership
- Creative Leadership
- Department Leadership
- Team Leadership
- Training Development
- Employee Training
- Staff Training
- Public Communications
- Public Relations
- Public Speaking
- Online Journalism
- Moderating
- Sage
- Salesforce
- Stress Management
- First Aid
- POS
- Telecommunication
- Logistics Operations
Education
Mental Health First AidPublic Health England
- Sweden
Psychological First Aid certificate