An enthusiastic and dynamic individual who is quick to adapt and excel in challenging environments. I am confident, articulate and have great interpersonal skills thus allowing me to navigate and lead team members through new ideas and communication. Able to manage projects and meet the challenges of deadlines through the effective use of decision making and team work!
I'm currently a Technical Expert at Apple, through innovation and empathy I troubleshoot customers technical problems, providing rational and reliable on the spot solutions to ensure that they are both satisfied with the result but also gain an understanding as to why it occurred. This role has allowed me to excel at time management and multi tasking through communicating and troubleshooting with multiple customers.